There was a beautiful full moon over Crestline Village last week. Perhaps it had something to do with a perfect storm of events that caused shipment delays of some of our wreaths and greenery, including the ever popular boxwood wreaths.
Jamie called me the Wednesday afternoon before Thanksgiving. I knew something was going on since it wasn’t the usual text. “Hey, what’s up?” I asked. She paused, then gave me the bad news. “The boxwood wreath supplier says they never got your orders.” I sank into the nearest chair. “Whaaat??!?? That can’t be!!” I’d left work earlier that day confident Derek would be making the trip to the airport to pick up the first of two orders I’d placed in July, one scheduled to arrive that day and the second a week after.
At that moment the pressure of the holiday retail season suddenly hit me, and I was as close to coming apart as I’ve ever been in my 24 years in this crazy business. Though we had plenty of other wreaths, including fir and beautiful wreaths made out of southern greenery, garland, and bunches of magnolia for people to get their decorating started, I felt the weight of not having an item that customers might want that weekend and could possibly find elsewhere.
“We can ship your first order Monday, and the second a day or so after,” I was told. Well that was far better than I thought I’d be hearing, but the relief was tempered, knowing that I was responsible for a mixup that shouldn’t have happened, and an entire weekend would go by before the shipment would arrive.
Just breathe, I told myself. It will be alright. Monday is only the 30th of November after all! But I know the rush to decorate and the overall craziness this time of year meant some people would not be happy, and that’s what I dreaded more than anything. Just last week I was telling everyone to try to relax and enjoy the season, and yet here I was, near tears and so upset I was practically hyperventilating. It was time to take my own advice.
Prior to this news, I’d been trying to find out the location of another greenery shipment that had shipped but still hadn’t arrived. I’d found out earlier in the day that, because of weather and trucking company issues, it had been delayed by weather in Colorado, and wouldn’t come in until Monday, again, after the weekend.
The funny thing? Just a week or so earlier a customer had told me she really wished I could talk to my suppliers so the wreaths and greenery wouldn’t come in so early. I’m tempted to call her and let her know the boxwood wreaths she’d like me to pull will probably come in the very day she wants them.
So begins another December. It will surely end on a better note than it has begun, and I know our customers will understand we’re doing the best we can, and that some days are definitely better than others.
The good news is that since the weather has been so warm it’s probably just as well we didn’t have the boxwood wreaths and greenery so early. Unplanned blessings, indeed!
And thankfully, the boxwood wreaths are here now, along with lots of greenery bunches, mantle pieces and berry stems, and at just the right time. In fact, there are so many boxes we’re still working on unpacking it all!
Here’s hoping all of you enjoy this holiday season no matter what curveballs get thrown your way. In the end, we all need to remember the most important things in our lives are family and good friends, happiness and health, peace, and good will to all…
By Kris Blevons